To deactivate a Certification Question without deleting it, what action should be taken?

• A. Use the '-' icon to delete the row for the question.
• B. Mark the question as Response Optional.
• C. Select the Deactivated field to deactivate the question.
• D. Change the Deactivated field to deactivate the question.

Answer: (C)

To deactivate a Certification Question without deleting it, set the Deactivated field to indicate the question is inactive. Open the question, select the Deactivated field, and choose the value that marks it as deactivated. Once inactive, it won’t appear in new certification attempts, but it remains in the system for historical records or later reactivation. Deleting would remove it entirely, and marking it as Response Optional doesn’t hide it from attempts. Changing the Deactivated field without clearly selecting the deactivated state can be ambiguous, so explicitly choosing the Deactivated option applies the inactive status correctly.